Who we are
Port Washington Water Damage Pros operates this website and a 24/7 phone line from 101 Shore Road, Port Washington, NY 11050. This site has no forms, no accounts and no online checkout. The way to reach us is by phone at (516) 845-9582.
Call recording
Calls to our line may be recorded for quality and training purposes. If you do not want a call recorded, tell the person who answers at the start of the call.
What we collect
When you call, we may collect the phone number you call from, the address of the property, a description of the damage and any details you choose to share so we can explain the next step. If you email us, we receive your email address and the contents of your message.
Like most websites, our hosting provider may keep standard server logs such as IP address, browser type and pages requested, for security and performance.
How we use information
We use what you share to respond to your request, dispatch a crew when appropriate, explain scope and price, and improve how the line is staffed. We do not use this site to collect payment cards or government identification numbers.
Cookies and third-party content
This site loads fonts from Google Fonts and embeds Google Maps. Those services may receive your IP address and browser details when a page loads, under their own privacy policies.
Your choices and contact
To ask about information we hold or to request a correction, email [email protected]. We may update this policy as the site changes, and the current version stays on this page.